Support At Home Provider

Support At Home Provider

Home health care service

View Esse Care Melbourne | Home Care Providers in a full screen map

Disability services and support organization

Home help


Registered general nurse

Serving Melbourne since 1988, Esse Care is a leading provider of in-home aged care and disability support. Trusted home care and NDIS provider in Melbourne. We are an Approved NDIS and Home Care Package provider offering tailored nursing and personal care with clinical expertise and compassion. Our philosophy centers on transparency, respect, and doing what’s right—no gimmicks, just trustworthy support. With a culturally diverse and multilingual team, we ensure every client receives care that is both inclusive and responsive. Backed by decades of service, we continue to deliver quality care Melbourne families rely on.






Esse Care


The Eco Building Suite 207 189E S Centre Rd


Tullamarine VIC 3043


1300 662 339



Home Care Providers Melbourne



Find Us Online

Choosing the Right Home Care Provider Near You





Selecting a home care provider is a deeply personal decision. Whether you’re seeking help for yourself or a loved one, the right provider should deliver care that’s not only professional — but also respectful, responsive, and culturally appropriate.





At Esse Care, we’ve helped thousands of Melbourne families navigate the aged care system with confidence. Here's how to evaluate your options and choose the best support at home provider for your needs.





What Is a Home Care Provider?





A home care provider is an organisation approved by the Australian Government to deliver Home Care Packages (HCPs) or other in-home aged care services.





They help with:







  • Personal and hygiene care


  • Domestic assistance


  • Transport and errands


  • Allied health and nursing support


  • Case management and care planning






Factors to Consider When Choosing a Provider





Every provider is different — from service range to culture and values. Consider the following:





✔ Accreditation and Experience







  • Are they an approved Home Care Package provider?


  • How long have they been operating?


  • Do they have trained nurses and allied health staff?






✔ Services Offered







  • Do they offer clinical care (e.g. wound care, medication)?


  • Can they provide multilingual or culturally specific care?


  • Do they customise care plans to your needs and preferences?






✔ Transparency of Fees







  • Are their administration and care management fees clearly explained?


  • Do they offer good value for your Home Care Package?






✔ Communication & Support







  • Is their staff easy to reach and responsive?


  • Will you have a dedicated contact or care coordinator?


  • Do they offer 24/7 on-call support for urgent needs?






Tip: Ask to speak to current clients or read independent reviews before deciding.





Why Esse Care Is Trusted Across Melbourne





We’re proud to be one of Melbourne’s most reliable and compassionate home care providers. Here’s what sets us apart:







  • 35+ years of experience in aged and disability support


  • Multilingual team covering 12+ languages


  • Registered nurses and allied health staff available for clinical needs


  • Transparent pricing — no hidden fees or surprise charges


  • Tailored care plans built around your lifestyle and values


  • Fast onboarding — we activate HCPs promptly with minimal delay






How to Compare Providers





Use this checklist when comparing aged care providers in your area:







  • ✔ Government-approved and compliant


  • ✔ Offers services that match your care needs


  • ✔ Clearly explains pricing and inclusions


  • ✔ Flexible scheduling and consistent carers


  • ✔ Communicates regularly and respectfully






You can also use the My Aged Care Provider Finder to view ratings and service details.





Questions to Ask Before Signing With a Provider







  • How do you handle service changes or emergency support?


  • Can I meet my care team before we begin?


  • What happens if I want to switch providers?


  • How often do you review my care plan?


  • Do you help with My Aged Care or assessments?






Let’s Find the Right Fit for You





Choosing a provider shouldn’t feel stressful or rushed. At Esse Care, we take the time to understand your goals, match you with the right support staff, and walk you through every step.





👉 Speak to Esse Care today to schedule a free consultation with a care advisor in Melbourne — and find out if Esse Care is the right fit for you.















Frequently Asked Questions

Core supports help participants with daily living activities, community participation, and consumables.

Registered providers are audited and approved by the NDIS; unregistered providers are not, but can still provide services to self-managed participants.

You can hire through an agency, an online platform, or directly if you're self-managing your NDIS plan.

Yes, you can self-manage your NDIS funds, giving you greater control over your supports and choice of providers.

An NDIS registered provider is a service provider approved by the NDIS Commission to deliver supports and services under the National Disability Insurance Scheme.