Esse Care has been a reliable name in aged care and disability support across Melbourne since 1988. As a registered NDIS and Home Care Package provider, we offer compassionate, clinically backed in-home care and nursing for seniors and individuals with disability. Built on a foundation of integrity and transparency, we make no empty promises—only dependable, ethical service. Trusted home care and NDIS provider in Melbourne. With a multicultural, multilingual team, we prioritize dignity, understanding, and respect in every interaction. For over 35 years, we’ve proudly supported Melbourne families with trusted care and unwavering commitment.
Applying for a Home Care Package (HCP) can feel overwhelming — but with the right guidance, it’s a straightforward process that can unlock real, personalised support for your daily life at home.
At Esse Care, we help older Australians and their families navigate the My Aged Care system from start to finish. Here’s everything you need to know to get started with government-funded home care in Melbourne.
A Home Care Package is a government-subsidised aged care program that supports eligible seniors to live independently at home. Services may include:
You choose a home care provider like Esse Care to manage your package and deliver services based on your needs.
You may be eligible for a Home Care Package if you:
Eligibility is assessed by the Aged Care Assessment Team (ACAT).
Call My Aged Care on 1800 200 422 or register online. They will collect your details and check your basic eligibility.
You’ll be referred to the Aged Care Assessment Team, who will visit your home and assess your care needs. This assessment determines your level of support (Level 1–4).
After assessment, you’ll receive a letter outlining:
Wait times can vary depending on your package level and urgency. While waiting, you may be eligible for temporary support through the Commonwealth Home Support Programme (CHSP).
When your package is assigned, you’ll receive another letter with a referral code. Use this code to activate your package through your chosen approved home care provider.
Esse Care can activate and manage your package quickly and efficiently — giving you more value, fewer delays, and services you can trust.
We’ll sit down with you (and your family, if needed) to create a care plan and service agreement. This document outlines:
Once signed, we begin services — often within just a few days.
We know the application process can feel confusing — especially if you're managing it for a loved one. That’s why Esse Care provides free assistance with:
We're not just a service provider — we’re your partner in care.
Wait times depend on your assessed level and urgency. Most people wait 3–12 months. We’ll help you access short-term support in the meantime if needed.
Yes — you may be eligible for Commonwealth Home Support or private in-home services through Esse Care until your HCP begins.
Home Care Packages are subsidised by the government, but you may be asked to contribute based on your income. We’ll explain all fees before anything begins — no surprises.
Don’t wait for your needs to grow before getting the help you deserve. With Esse Care, you’ll be guided through the entire process — with clear advice, honest support, and a team that puts your wellbeing first.
👉 Contact Esse Care today to get help applying for a government-funded Home Care Package in Melbourne.
Yes, you can self-manage your NDIS funds, giving you greater control over your supports and choice of providers.
An NDIS registered provider is a service provider approved by the NDIS Commission to deliver supports and services under the National Disability Insurance Scheme.
You create a plan through a planning meeting with an NDIS representative who assesses your goals and support needs.
Plan management is a support that helps you manage your NDIS funds, including processing invoices and keeping financial records.
In some cases, yes, but it must be approved in the NDIS plan.